FAQ
What type of material is used on items?
Each pair of our items are made out of high quality materials coming from different regions around the world. For more information on an item refer to the designer's page by the name of the designer, product or Item number.
What makes your different to other stores or platform?
Our passion for luxury and values, and our distinct taste in fashion. We are also the first e-commerce and app in Central America.
What's your Return policy?
We accept items back with their original tag, box, and dust bag. Once the item has arrived to our warehouse we will refund your money in a few business days in the original form of payment method.
How long will it take for a refund to be posted on my account?
We ask customers to give us about 5-7 business days to return any purchases made in the original form of purchase. We would appreciate if you show us some kindness by giving us time to process back your money.
What are your hours of operations?
We are an e-commerce store and an app so we are available 24/7- 365 a year. We are here to help you feel sure about your decisions in trusting our store and all to fill your needs
How long will it take for a refund to be posted on my account?
We ask customers to give us about 5-7 business days to return any purchases made in the original form of purchase. We would appreciate if you show us some kindness by giving us time to process back your money.
What are your hours of operations?
We are an e-commerce store and an app so we are available 24/7- 365 a year. We are here to help you feel sure about your decisions in trusting our store and all to fill your needs
What are your locations?
Our offices are both in North America and Central America. We strategically operate in Nicaragua and Washington D.C. Although, everyone is welcomed to shop on our site from anywhere around the world. We understand the importance of bringing this idea to both the Latin American & American (In specific Central American) market.